> For the complete documentation index, see [llms.txt](https://otso.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://otso.gitbook.io/docs/privacy-policy.md).

# Privacy Policy

**Last Updated:** 12/23/2025\
**Effective Date:** 12/23/2025

### Introduction

*SoFinX* is a product provided by *OTSO GROUP* (hereinafter referred to as "we" or "us"). When you use our services, we may collect and use information related to you. We hope to explain to you through this Privacy Policy how we collect, use, store, and share this information when you use our services, as well as the ways we provide you with access, update, control, and protection of this information. This Privacy Policy is closely related to the *SoFinX* services you use. We hope you will read it carefully and, when necessary, make appropriate choices in accordance with the guidance of this Privacy Policy. For relevant technical terms involved in this Privacy Policy, we will try to express them concisely and provide links for further explanation to facilitate your understanding.

**By using or continuing to use our services, you agree that we may collect, use, store, and share your relevant information in accordance with this Privacy Policy.**

If you have any questions about this Privacy Policy or related matters, please contact us at **<james.shieh@otsofintech.com>**.

### 1. Information We Collect

When we or our third-party partners provide services, we may collect, store, and use the following information related to you. If you do not provide relevant information, you may not be able to register as our user or enjoy certain services we provide, or may not be able to achieve the intended effects of related services.

### 2. Information Storage

**2.1 Methods and Duration of Information Storage**

* We will store your information in a secure manner, including local storage (such as data caching using the APP), databases, and server logs.
* Generally, we will only store your personal information for the time necessary to achieve the service purpose or under conditions stipulated by laws and regulations.

**2.2 Geographic Location of Information Storage**

* In accordance with laws and regulations, we will store user personal information collected within the territory in China.
* Currently, we do not cross-border transmit or store your personal information. If cross-border transmission or storage is required in the future, we will inform you of the purpose of information export, the recipient, security assurance measures and security risks, and obtain your consent.

**2.3 Notification When Products or Services Cease Operations**

* When our products or services cease operations, we will notify you through push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period, except as otherwise provided by laws and regulations.

### 3. Information Security

We use various security technologies and procedures to prevent the loss, improper use, unauthorized access, or disclosure of information. For example, in certain services, we will use encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to technical limitations and possible malicious means, in the internet industry, even if we do our best to strengthen security measures, it is impossible to guarantee 100% security of information at all times. You need to understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control.

### 4. How We Use Information

We may use the information collected in the process of providing services to you for the following purposes:

* To provide services to you;
* When providing services to you, for identity verification, customer service, security prevention, fraud monitoring, archiving and backup purposes, to ensure the security of products and services we provide to you;
* To help us design new services and improve our existing services;
* To help us better understand how you access and use our services, so as to respond to your personalized needs, such as language settings, location settings, personalized help services and instructions, or to respond to you and other users in other aspects;
* To provide you with more relevant advertisements instead of general advertisements;
* To evaluate the effectiveness of advertisements and other promotional activities in our services and improve them;
* For software certification or software upgrade management;
* To allow you to participate in surveys about our products and services.

### 5. Information Sharing

Currently, we will not actively share or transfer your personal information to third parties. If there are other situations where we need to share or transfer your personal information, or if you need us to share or transfer your personal information to third parties, we will directly or confirm that the third party obtains your explicit consent for the above actions.

For the purpose of advertising, evaluating and optimizing advertising effectiveness, we need to share some of your data with third-party partners such as advertisers and their agents, requiring them to strictly comply with our measures and requirements for data privacy protection, including but not limited to processing in accordance with data protection agreements, commitment letters, and related data processing policies, avoiding identification of personal identity, and ensuring privacy security.

We will not share information that can be used to identify your personal identity (such as your name or email address) with partners unless you explicitly authorize it.

We will not publicly disclose the collected personal information. If public disclosure is necessary, we will inform you of the purpose of this disclosure, the type of information disclosed, and possible sensitive information involved, and obtain your explicit consent.

As our business continues to develop, we may engage in transactions such as mergers, acquisitions, and asset transfers. We will inform you of relevant situations and continue to protect or require new controllers to continue to protect your personal information in accordance with laws and regulations and standards no lower than those required by this Privacy Policy.

In addition, according to relevant laws, regulations, and national standards, in the following circumstances, we may share, transfer, or publicly disclose personal information without prior authorization and consent:

* Directly related to national security and national defense security;
* Directly related to public safety, public health, and major public interests;
* Directly related to criminal investigation, prosecution, trial, and execution of judgments;
* For the purpose of maintaining the life, property, and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the person;
* The personal information subject voluntarily discloses personal information to the public;
* Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels.

### 6. Your Rights

During your use of our services, we may provide you with corresponding operation settings depending on the specific situation of the product, so that you can query, delete, correct, or withdraw your relevant personal information. You can refer to the corresponding specific guidelines for operation. In addition, we have also set up complaint and reporting channels, and your opinions will be handled in a timely manner. If you cannot exercise your personal information subject rights through the above-mentioned channels and methods, you can make your request through the contact information provided in this Privacy Policy, and we will provide feedback in accordance with the provisions of laws and regulations.

### 7. Changes

We may revise the terms of this Privacy Policy from time to time. When changes occur, we will prompt you with the new Privacy Policy during version updates and inform you of the effective date. Please read the content of the changed Privacy Policy carefully. **If you continue to use our services, it means you agree that we will process your personal information in accordance with the updated Privacy Policy.**

### 8. Protection of Minors

We encourage parents or guardians to guide minors under the age of eighteen to use our services. We suggest that minors encourage their parents or guardians to read this Privacy Policy, and we suggest that minors seek the consent and guidance of their parents or guardians before submitting personal information.


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